Terms and Conditions

Updated: November 22, 2024

OVERVIEW

Welcome to Texas Prime Office Suites! By accessing or using our services, you agree to comply with and be bound by the following Terms and Conditions. These terms apply to all services provided, including Virtual Office, Executive Workspace, Coworking Space, Meeting Rooms, Virtual Assistant, and Registered Agent services.

1. SERVICES PROVIDED

We offer a range of services to meet your business needs. Service-specific details, including features and pricing, are available on our Services page. All services are subject to availability and may change without prior notice.

VIRTUAL OFFICE ADDRESS

  • Provides a business address for professional use and mail handling.
  • Use of the address for storage, illegal activity, or any fraudulent purposes is strictly prohibited.

MEETING ROOMS AND WORKSPACES

  • Must be booked in advance.
  • Usage beyond the allocated time may incur additional charges.
  • No-shows or cancellations within 24 hours are non-refundable.

VIRTUAL ASSISTANT AND REGISTERED AGENT SERVICES

  • These services are provided to assist with administrative and compliance needs.
  • Misuse or non-compliance with legal regulations will result in service termination.

2. PAYMENT TERMS

  • Payments must be made in advance for all services.
  • Subscriptions auto-renew unless canceled before the renewal date.
  • Refunds are available only for billing errors or cancellations within the specified timeframe (see Refund and Returns Policy).

3. CANCELLATION AND REFUND POLICY

  • Services can be canceled with written notice sent to [Your Email Address].
  • Refunds are provided only under the following conditions:
    • Double charges or billing errors.
    • Cancellations made within 24 hours of booking for hourly services.
  • Refunds are not provided for unused time or missed appointments.

4. PRIVACY AND DATA SECURITY

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.

5. LIABILITY

  • We are not liable for losses or damages resulting from service disruptions caused by events beyond our control (e.g., internet outages, utility failures).
  • Clients are responsible for the security of their belongings and data when using our facilities.

6. FORCE MAJEURE

We are not responsible for delays or failures in service due to circumstances beyond our control, including but not limited to natural disasters, government actions, or pandemics.

7. DISPUTE RESOLUTION

In the event of a dispute, both parties agree to first attempt mediation. If unresolved, the matter will be referred to arbitration before pursuing legal action.

8. MODIFICATIONS TO TERMS

We reserve the right to update these terms at any time. Changes will be communicated via our website or email, and continued use of services constitutes acceptance of the updated terms.

9. GOVERNING LAW

These Terms and Conditions are governed by the laws of Texas, USA. Any disputes shall be resolved in the jurisdiction of Carrollton.

NEED MORE HELP? CONTACT US

For questions or concerns about these terms, please contact us at: